Customer Experience Management Podcast

A podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School (Oslo, Norway), about topics related to customer experience (CX) management.

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E31 – The Ape Society experience Customer Experience (CX) Management

  1. E31 – The Ape Society experience
  2. E30 – Consulting and VR business experiences
  3. E29 – Aesthetic experiences